PRIVACY POLICY
Tactix Defence Systems LLP and its affiliates ("Tactix Defence Systems", "we," "us," or "our"), are committed to protecting the privacy and security of its website users, employees, customers, vendors, suppliers, partners, service providers and any other person or entity availing the Services (defined below) from us ("you", "your"). Tactix Defence Systems is engaged in the indigenous design, development and manufacturing of Upgradation Kits, Optical systems for security and defense applications (“Services”). This privacy policy outlines the types of information that we collect, that you may provide in the course of your interest in our Services, how we use it, and the measures we take to safeguard your information in accordance with applicable data protection laws.
You agree that our privacy policy and the security measures adopted by us to secure your personal data constitute reasonable security practices and procedures under Indian privacy laws and accordingly, the rules of the government in this regard shall not apply. We are transparent about our practices regarding the information we may collect, use, maintain and process and describe our practices in this privacy policy. Please read the following to learn more about our privacy policy.
1.Information that this privacy policy covers
This privacy policy deals with our treatment of personally identifiable information ('personal information') that we gather when you are availing, accessing or using our Website or by using our Services and/or products in any manner.
This policy does not deal with the policies or practices of companies that we do not own or control or individuals that we do not employ.
By visiting our Website or by using our Services, you consent to the collection, use, sharing, disclosure and processing of your personal information by us in accordance with the terms of this privacy policy or as otherwise required by, or permitted under, applicable law.
We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register for the Services and/or products. No one under the age of 18 may provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at grievance@tactixdefence.com or our Grievance Officer (details are specified below).
Information we collect :
We may collect information about you in connection with your transactions with us, or in processing information for our customers, vendors, suppliers, partners, service providers. We also collect data about our employees and site visitors.
We collect the following types of information as described below:
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Personal Information
We may collect your personal identification information, which is voluntarily shared by you, in various ways, including, but not limited to, when you visit our Website, by e-mail, or other ways in which you communicate with us, fill out forms, place orders, subscribe to newsletters, or interact with us through other activities, services, or resources we make available.
The personal information we may collect includes:
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Name and contact information (e.g., name, email address, phone number).
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Billing information (e.g., payment details such as credit card information and bank details for payment processing).
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Company details (e.g., business name, role, and address).
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Transaction history related to purchases and orders placed on our website.
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Communication preferences (e.g., whether you have opted into receiving newsletters).
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Information through CCTV cameras and office entrance systems (e.g., video images of you in the public spaces at our sites, as well as records of your entrances and exits of our sites, buildings and office floors) and fingerprint systems for maintaining attendance records.
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Any other information you voluntarily submit through forms, inquiries, or customer service requests.
We also collect additional personal information of our employees, including but not limited to educational certificates, relieving letter(s) from previous organizations, salary slips, passport-size photographs, identity proof, spouse and family details, blood group, provident fund account details, as part of our recruitment process, specifically for payroll, insurance, and compliance with employment and statutory laws. Such information is treated with the highest level of confidentiality.
We collect this information only if it is voluntarily provided by you. Refusing to provide such information may limit your access to certain services or features.
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Non-Personal Information
We may collect non-personal identification information whenever you interact with our Website, including:
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Browser type and version
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Device type (desktop, tablet, mobile)
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Operating system
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Internet Protocol (IP) address
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Internet Service Provider (ISP)
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Date and time of visits
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Pages viewed and duration of visits
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Referring and exit pages
Clickstream data
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Cookie Information
Our Website uses cookies to improve your experience and analyze usage patterns.
You may block or delete cookies through browser settings; however, this may affect website functionality.
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Purpose and Use of Information
We may use your information for the following purposes:
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To provide products and services
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To process orders, billing, and payments
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To communicate regarding products, services, and updates
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To enhance user experience and website performance
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To provide customer support
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To comply with legal, regulatory, and security obligations
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To conduct analytics, research, and reporting
For any other lawful purpose with notice where required
2. Sharing and Disclosure of Information
We do not sell or rent personal information. Information may be shared only in the following circumstances:
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With trusted service providers
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For legal compliance and security
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During mergers, acquisitions, or business transfers
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With affiliates, group companies, directors, promoters, and shareholders
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With your explicit consent
3. Security of Your Information
We use SSL encryption and physical, electronic, and managerial safeguards to protect your information. However,
no system is completely secure, and users are encouraged to take personal security precautions.
4. Transfer of Information Outside India
Subject to applicable law, we may transfer personal information within or outside India to entities
ensuring equivalent data protection standards.
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Retention of Information
We retain personal information only as long as necessary to fulfill its purpose or comply with
legal obligations. Data may be anonymized or aggregated for lawful use.
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Your Rights and Choices
You may request:
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Access to your personal information
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Correction of inaccurate data
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Deletion (subject to legal obligations)
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Opt-out of marketing communications
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Requests can be made using the contact details below.
5. Third-Party Websites
We are not responsible for the privacy practices of third-party websites linked from our website.
6. Changes to this Privacy Policy
Tactix Defence Systems reserves the right to modify this policy at any time. Updates will be
posted on the Website with a revised “Last updated” date.
Contact Us
For questions, grievances, or requests,
Address: Tactix Defence Systems LLP No.93, 2nd Floor, 3rd Main Road, 1st Block,
Rabindranath Tagore Nagar, Bengaluru-560032, Karnataka.
Email: sales@tactix.in
Please include a detailed description of your grievance, and we will address it within timelines prescribed under applicable law.